Hiring a Web Agency in India From the US or UK
What to ask about scope, communication, handover and payment before choosing an India-based website partner.
If you’re hiring a team in India, ask how they’ll work with you before comparing hourly rates. A good first call should tell you who does the work, when you’ll see it and how your team will give feedback.
Make the work easy to review
Give the agency a short brief covering your audience, business goal and launch date. Ask for a written list of pages and features, who provides content and when you can review a working version. Agree on which hours overlap for calls and how you’ll handle urgent questions.
Ask what you get at handover
Check who owns the domain and accounts, what custom work transfers to you and what the support period includes. Ask for an example of a handover or a demo of how your staff will make routine updates.
Confirm how to pay
Ask for the invoice currency, amount and payment reference. Some providers offer local bank transfers or card payment. Check the details against the invoice and ask your bank about any fees or exchange costs. See Kinstel’s payment methods for the options we list for clients.